Kritika Harsh
Backline Support refers to the escalation point for Frontline Support, for issues that cannot reasonably be resolved by Frontline Support, such as complicated installation or configuration issues, compatibility issues, complicated problem isolation and troubleshooting, and escalation of verified bugs to engineering.
All Sessions By Kritika Harsh
Day 1
July 28, 2017
11.30-13.30
Conference Room 1
Day 2
July 28, 2017
15.00-16.30
Conference Room 2
Day 3
July 28, 2017
18.00-19.00